Contact information

PuraSIM is an online travel eSIM store. For questions, problems with your eSIM, or to exercise your rights, contact us:

• Email: hola@purasim.com
• Phone: +34 636 28 12 00
• Operator: Marc González Sáez (trading as PuraSIM)
• Address: Calle Masnou 29, 08921 Santa Coloma de Gramenet, Barcelona (Spain)
• Customer support: in English, Spanish and Portuguese, by email. We normally reply within minutes.

If your question is about an order, please include your order number so we can help you faster.