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eSIM on Motorola: compatible models and how to activate it

Marc González Sáez Marc González Sáez ·4 de julio de 2026 ·3 min de lectura

Motorola has progressively incorporated eSIM into its mid-to-high-end range since 2021. However, there are important specifics: models for the Latin American market frequently do NOT have eSIM, even if the same model for Europe or the US does. This guide clarifies this.

Motorola Edge con eSIM configurada
Motorola and eSIM: compatibility by model and region, activation steps, and frequent problems.

Motorola Models with eSIM

Model eSIM (Europe/US) eSIM (LatAm) Notes
Motorola Edge 40 / Edge 40 Pro The LatAm model does not have eSIM
Motorola Edge 50 / Edge 50 Pro ⚠️ Depends Verify exact model
Motorola Razr 40 / Razr 40 Ultra ⚠️ Some Razr has eSIM in most markets
Motorola Edge 30 Pro
Moto G84 Mid-range without eSIM
Moto G54 / G64 Entry-level without eSIM
Motorola ThinkPhone N/A Corporate market only
Motorola eSIM compatibility by model and region. Compilation: PuraSIM / purasim.com.
Porcentaje de modelos Motorola por gama con eSIM (2024-2026)Gama alta (Edge Pro, Razr Ultra)85%Gama media-alta (Edge 40/50)60%Gama media (Edge 30, G84)22%Gama entrada (Moto G54 y menores)5%
Percentage of Motorola models by range with eSIM (2024-2026). Percentage of Motorola models by range with eSIM support. Compilation: PuraSIM / purasim.com.

How to activate eSIM on Motorola

  1. Settings → Network & internet
  2. Tap 'SIM cards' or 'SIM management'
  3. Select 'Add eSIM' or 'Download carrier profile'
  4. Scan the PuraSIM QR code
  5. Activate data roaming for the new line

Important note: On Motorola, the eSIM menu is in Settings → Network & internet, NOT in Settings → Connections as on Samsung.

Frequent problems on Motorola

Problem Solution
eSIM option does not appear in the menu The specific model purchased in LatAm does not have eSIM — it's different hardware
Error downloading the profile Update Android to the latest patch level
eSIM works but is very slow Verify that data roaming is activated and manually select the operator
Frequent Motorola problems and solutions. Compilation: PuraSIM / purasim.com.

Conclusion

Before buying a Motorola with the intention of using it with a travel eSIM, verify the EXACT model (reference number) and the market for which it was manufactured. The same commercial name may have different hardware depending on the market.

Frequently Asked Questions

How do I check if my specific Motorola has eSIM?

Go to Settings → Network & internet. If you see an eSIM option or 'Add SIM profile', it has eSIM. You can also dial *#06# to see the EID — if it appears, it has eSIM.

Do Motorola Razr (foldable) phones have eSIM?

Yes, Razr models for the European and American markets have eSIM. They are among the most accessible foldables with eSIM support.

Does Motorola update to add eSIM via software?

No. eSIM requires specific hardware (physical eSIM chip on the board). It cannot be added via software update.

Does the eSIM of a Motorola Edge bought in Spain work elsewhere?

Yes. If the model has eSIM, it works with any compatible eSIM provider, including PuraSIM, in any country.

Does the Motorola Edge 40 Neo have eSIM?

It depends on the market. In Spain, generally yes, but in some LatAm markets, no. Verify the exact model (SKU) before buying.

Marc González Sáez
Escrito por Marc González Sáez Fundador de PuraSim y especialista en eSIM y conectividad para viajeros. Lleva años ayudando a viajar conectado por todo el mundo sin pagar de más por el roaming, y prueba personalmente las eSIM en cada destino antes de recomendarlas.
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